Shipping, Processing & Order Fulfillment Policy

Shipping costs and the U.S. free-shipping threshold

For eligible products in BGI’s physical-products and standard domestic shipping profiles, U.S. shipping is USD $6.95 for orders below USD $50 and free for orders of USD $50 or more. The applicable rate and eligibility are shown at checkout.

Print-on-demand apparel, bags, accessories, and products assigned to separate fulfillment shipping profiles have their own shipping charges. The USD $50 free-shipping offer does not apply to those separate profiles. Mixed orders may have more than one shipping charge because items can ship from different fulfillment locations.

For eligible shipments to Canada and the United Kingdom, shipping charges depend on the product, fulfillment profile, destination, and available service. Physical-product shipping uses carrier-calculated rates where offered; print-on-demand products use their assigned fulfillment rates. The available shipping methods, charges, and checkout currency are displayed before payment.

Blackwell Group (BGI)
Effective Date: 01-06-2026

1. PURPOSE

This Shipping, Processing & Order Fulfillment Policy (“Policy”) governs the processing, handling, shipment, delivery, and fulfillment of all orders placed with Blackwell Group (“BGI,” “Company,” “we,” “our,” or “us”).

BGI operates as a distributed fulfillment and reseller network, utilizing authorized U.S.-based suppliers, manufacturers, and third-party logistics providers.

2. DISTRIBUTED FULFILLMENT MODEL

BGI does not maintain centralized inventory for all products.

By placing an order, you acknowledge that:

  • Products may be fulfilled from multiple supplier locations
  • Inventory availability is dependent on third-party suppliers
  • Fulfillment timelines may vary based on supplier operations

BGI makes no guarantee of uniform fulfillment origin or timing.

3. ORDER PROCESSING & VERIFICATION

All orders are subject to processing and verification prior to shipment.

Processing includes:

  • Payment authorization
  • Fraud and risk screening
  • Inventory confirmation
  • Routing to supplier or fulfillment partner

Estimated Processing Times:

  • Standard Orders: 1–5 business days
  • High-Volume Periods: 3–5 business days
  • Bulk / Custom Orders: Variable (as quoted or agreed)

Orders are not processed on weekends or federal holidays.

BGI reserves the right to delay, hold, or cancel orders for verification purposes.

4. SHIPPING & DELIVERY ESTIMATES

U.S. delivery estimates: Allow approximately 1–5 business days for processing plus 3–7 business days in transit, for an estimated total of 4–12 business days from payment verification for standard domestic orders. Business days are Monday through Friday, excluding holidays. Any available expedited service estimate is shown at checkout; processing time is additional unless expressly included.

Estimated Delivery:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: checkout estimate, if available
  • Bulk / Freight Orders: As determined during procurement or RFQ

All delivery timelines are estimates only and are not guaranteed.

5. THIRD-PARTY CARRIERS

BGI utilizes third-party shipping providers, including but not limited to:

  • USPS
  • UPS
  • FedEx
  • Authorized freight and logistics carriers

Carrier selection is determined at BGI’s discretion based on:

  • Product type
  • Delivery destination
  • Operational efficiency

6. SHIPPING RATES & COSTS

Shipping fees are calculated based on:

  • Order weight and dimensions
  • Destination
  • Selected shipping method
  • Supplier fulfillment location

BGI may offer:

  • Flat-rate shipping
  • Promotional shipping thresholds
  • Carrier-calculated rates

All applicable fees are disclosed at checkout prior to order confirmation.

7. SPLIT SHIPMENTS

Orders containing multiple items may be fulfilled separately.

You acknowledge that:

  • Items may ship from different locations
  • Multiple tracking numbers may be issued
  • Delivery dates may vary by item

BGI is not required to consolidate shipments.

8. ADDRESS ACCURACY & DELIVERY RESPONSIBILITY

Customers are solely responsible for providing accurate shipping information.

BGI is not liable for:

  • Incorrect or incomplete addresses
  • Failed delivery attempts
  • Misrouted or undeliverable shipments

Orders returned due to address errors may:

  • Incur additional shipping charges
  • Be subject to handling fees. No restocking fee is charged for eligible returns.

9. RESTRICTED SHIPPING & COMPLIANCE

Certain products are subject to jurisdictional restrictions.

BGI reserves the right to:

  • Refuse or cancel orders based on compliance concerns
  • Restrict shipment to certain states, regions, or jurisdictions
  • Require additional verification prior to shipment

Customers are responsible for reviewing all applicable restrictions prior to purchase.

10. ORDER VERIFICATION & FRAUD PREVENTION

BGI reserves the right to:

  • Delay or hold orders pending verification
  • Request identity or payment validation
  • Cancel orders suspected of fraud or unauthorized activity

Orders will not be fulfilled until verification requirements are satisfied.

11. BULK, COMMERCIAL & GOVERNMENT FULFILLMENT

Bulk, commercial, and government orders may:

  • Require extended processing timelines
  • Be subject to supplier lead times
  • Be fulfilled via freight or specialized logistics

Shipping terms, timelines, and delivery obligations will be defined in:

  • RFQ responses
  • Purchase agreements
  • Contract documentation

12. TRANSFER OF RISK & TITLE

Ownership and risk of loss transfer to the customer upon:

  • Delivery to the shipping carrier, or
  • Shipment from the fulfillment facility

BGI is not responsible for loss or damage occurring after transfer to the carrier.

13. LOST, STOLEN, OR DELIVERED PACKAGES

Once a shipment is marked as delivered by the carrier:

  • BGI’s responsibility is considered fulfilled

BGI is not liable for:

  • Lost or stolen packages after delivery
  • Delivery disputes with carriers
  • Theft or unauthorized receipt

Customers must contact the carrier directly for resolution.

14. CARRIER DELAYS & FORCE MAJEURE

BGI is not responsible for delays caused by:

  • Carrier disruptions
  • Weather conditions
  • Supply chain interruptions
  • Government actions or restrictions
  • Events beyond BGI’s control

Such events shall not constitute breach of obligation.

15. INTERNATIONAL SHIPPING (IF APPLICABLE)

Canada and United Kingdom delivery

For eligible products shipped to Canada or the United Kingdom, estimated total delivery time is 7–15 business days from payment verification. This includes approximately 1–5 business days for order processing and 6–10 business days in transit. Business days are Monday through Friday, excluding holidays.

These are estimates, not guaranteed delivery dates. Customs clearance, carrier delays, supplier availability, and specialty or freight orders may extend delivery times. Shipping eligibility and applicable charges are shown at checkout. Products restricted for the destination are excluded.

For international orders:

  • Duties, taxes, and import fees may apply
  • Customs processing may delay delivery
  • Regulations vary by destination country

Customers are solely responsible for:

  • Import compliance
  • Payment of duties and taxes
  • Legal eligibility to receive products

16. ORDER INTERCEPTION & REGULATORY ACTION

If a shipment is:

  • Seized
  • Returned
  • Denied entry

due to legal or regulatory restrictions:

  • The customer assumes full responsibility
  • Shipping and handling fees may not be refunded
  • Additional fees may apply

BGI is not liable for enforcement actions taken by authorities.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, BGI shall not be liable for:

  • Shipping delays or disruptions
  • Carrier-related issues
  • Delivery failures beyond its control
  • Indirect, incidental, or consequential damages

All shipping services are provided through third-party carriers on an “as-is” basis.

18. COMPLIANCE-FIRST OPERATING STANDARD

BGI operates under a compliance-first framework.

We reserve the right to:

  • Refuse shipment
  • Cancel orders
  • Restrict delivery

where legal, regulatory, or risk concerns are identified.

19. POLICY UPDATES

BGI reserves the right to modify or update this Policy at any time.

Changes become effective immediately upon posting.

20. CONTACT INFORMATION

For shipping and fulfillment inquiries:

Contact Blackwell Group

Blackwell Group
1500 E. Tropicana Avenue Suite #267
Las Vegas, NV 89119-6514
United States

Email: support@blackwellgroup.shop
Phone: 1-833-243-0350
Mobile: 702-232-9553
Fax: 702-829-8395

Customer Care Response Time
24–48 business hours (Mon–Fri)