Shipping policy
Blackwell Group SHIPPING POLICY
Blackwell Group is committed to providing secure, reliable, and compliant shipping services for all approved orders placed through our website.
ORDER PROCESSING
Orders are typically processed within 1–5 business days after payment verification. Processing times may vary during holidays, promotional periods, high order volume, or due to supplier availability.
Once processed, most domestic shipments are delivered within approximately 3–7 business days depending on product type, destination, carrier operations, and applicable legal restrictions.
U.S. delivery estimates: Allow approximately 1–5 business days for processing plus 3–7 business days in transit, for an estimated total of 4–12 business days from payment verification for standard domestic orders. Business days are Monday through Friday, excluding holidays. Any available expedited service estimate is shown at checkout; processing time is additional unless expressly included.
Certain specialty, commercial, surveillance, or supplier-direct products may require additional processing or freight coordination.
CANADA AND UNITED KINGDOM DELIVERY
For eligible products shipped to Canada or the United Kingdom, estimated total delivery time is 7–15 business days from payment verification. This includes approximately 1–5 business days for order processing and 6–10 business days in transit. Business days are Monday through Friday, excluding holidays.
These are estimates, not guaranteed delivery dates. Customs clearance, carrier delays, supplier availability, and specialty or freight orders may extend delivery times. Shipping eligibility and applicable charges are shown at checkout. Products restricted for the destination are excluded.
DISCREET SHIPPING
All eligible orders are packaged and shipped discreetly. Packaging is designed to minimize visible product identification whenever operationally practical.
LEGAL COMPLIANCE & SHIPPING RESTRICTIONS
Blackwell Group complies with all applicable federal, state, and local laws governing the sale and shipment of self-defense and security-related products.
Certain products may be restricted or prohibited in specific jurisdictions. Orders containing restricted items may be delayed, modified, or canceled if compliance concerns arise.
Customers are solely responsible for understanding and complying with local laws regarding product possession and usage within their jurisdiction.
SHIPPING CARRIERS
Blackwell Group may utilize USPS, UPS, FedEx, freight carriers, supplier-direct fulfillment partners, or other approved logistics providers depending on product type and destination.
Tracking information will typically be provided once available.
DELAYS
Delivery estimates are not guaranteed and may be impacted by:
• Weather conditions
• Carrier disruptions
• Supply chain interruptions
• Inventory availability
• Regulatory compliance reviews
• High seasonal shipping volume
Blackwell Group is not responsible for delays caused by third-party carriers or events outside of company control.
DAMAGED OR LOST SHIPMENTS
Customers must report damaged, missing, or incorrect shipments within 48 hours of delivery confirmation.
Claims may require photographs of packaging, shipping labels, and product condition before review or resolution.
SHIPPING FEES
Shipping costs and the U.S. free-shipping threshold
For eligible products in BGI’s physical-products and standard domestic shipping profiles, U.S. shipping is USD $6.95 for orders below USD $50 and free for orders of USD $50 or more. The applicable rate and eligibility are shown at checkout.
Print-on-demand apparel, bags, accessories, and products assigned to separate fulfillment shipping profiles have their own shipping charges. The USD $50 free-shipping offer does not apply to those separate profiles. Mixed orders may have more than one shipping charge because items can ship from different fulfillment locations.
For eligible shipments to Canada and the United Kingdom, shipping charges depend on the product, fulfillment profile, destination, and available service. Physical-product shipping uses carrier-calculated rates where offered; print-on-demand products use their assigned fulfillment rates. The available shipping methods, charges, and checkout currency are displayed before payment.
CONTACT
Blackwell Group
support@blackwellgroup.shop
1-833-243-0350
Mobile: 702-232-9553
blackwellgroup.shop